Get a FREE quote call: 01789 763081 or 07778 575093
Frequently Asked Questions
If you do not find an answer, please do not hesitate to call us on 01789 763081 or 07778 575093.
Are you insured?
Yes, Roots to Shoots have £5 Million Public Liability Insurance, £10 Million Employers Liability Insurance and £500,000 Professional Indemnity Insurance. Please ask to see our insurance certificates.
How much will it cost?
Every job is different. Following your site visit, you will receive a written estimate or quotation for the work you have asked to be carried out. This is the price you pay on completion of the job. If there are additional items you wish to add on the day, then please discuss them and these will be priced in addition on a per item basis and added to the bill.
How do we pay you?
You receive an invoice on completion of works and you can pay either by cheque or BACS.
How long will it take?
This all depends on the scope and scale of the proposed works. Every site is different, we have to carry out a site visit to look at the job and to conduct a “Site Specific” risk assessment that includes what’s involved and targets (obstructions) situated around the tree(s) or shrubs & hedges have to be assessed. For example, if you have a tree overhanging sensitive targets such as a garage, pond, road, footpath, lake, wires, or greenhouse (the list can go on..) a dismantle or pruning operation can be tricky. With our skill, experience and knowledge gained over the years, we explain this to you when an on site visit takes place and these factors are taken in to account in your quote.
How many of you will be there?
A minimum of 2. Due to the nature of tree work operations and aerial work, there has to be someone on the ground, trained, qualified to N.P.T.C.CS 38 and experienced to conduct aerial rescue, if the climber needs to be rescued.
What if it is raining or the weather is bad?
We work in all weathers, unless of course it is a torrential thunderstorm that has an impact on our working safety.
Do you take the rubbish away?
Yes. We shred all hedge-trimming arisings and chip all brash. If you have a compost heap then you can save some money by retaining the hedge-trimming arisings.
What happens to the chippings if you take them away?
They are stored at our yard until they are taken away for renewable energy.
What happens to the brash / trimmings?
Branch work is shredded with our chipper and the chippings are either removed or can be retained by the client for use as mulch around the garden.
Are you scared of heights?
We have a respect for height and work with the latest, up to date, fully LOLERED work positioning equipment to ensure our safety at all times!
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