Frequently Asked Questions
If you do not find an answer, please do not hesitate to call us on 01789 763081 or 07778 575093.
Get a FREE quote call: 01789 763081 or 07778 575093
Established in 2001, Roots To Shoots is a family run tree surgery & landscaping business based in Alcester and covers Warwickshire, Worcestershire, The Cotswolds and West Oxfordshire.
If you do not find an answer, please do not hesitate to call us on 01789 763081 or 07778 575093.
Yes, Roots to Shoots have £5 Million Public Liability Insurance, £10 Million Employers Liability Insurance and £500,000 Professional Indemnity Insurance. Please ask to see our insurance certificates.
Every job is different. Following your site visit, you will receive a written estimate or quotation for the work you have asked to be carried out. This is the price you pay on completion of the job. If there are additional items you wish to add on the day, then please discuss them and these will be priced in addition on a per item basis and added to the bill.
You receive an invoice on completion of works and you can pay either by cheque or BACS.
This all depends on the scope and scale of the proposed works. Every site is different, we have to carry out a site visit to look at the job and to conduct a “Site Specific” risk assessment that includes what’s involved and targets (obstructions) situated around the tree(s) or shrubs & hedges have to be assessed. For example, if you have a tree overhanging sensitive targets such as a garage, pond, road, footpath, lake, wires, or greenhouse (the list can go on..) a dismantle or pruning operation can be tricky. With our skill, experience and knowledge gained over the years, we explain this to you when an on site visit takes place and these factors are taken in to account in your quote.
A minimum of 2. Due to the nature of tree work operations and aerial work, there has to be someone on the ground, trained, qualified to N.P.T.C.CS 38 and experienced to conduct aerial rescue, if the climber needs to be rescued.
We work in all weathers, unless of course it is a torrential thunderstorm that has an impact on our working safety.
Yes. We shred all hedge-trimming arisings and chip all brash. If you have a compost heap then you can save some money by retaining the hedge-trimming arisings.
They are stored at our yard until they are taken away for renewable energy.
Branch work is shredded with our chipper and the chippings are either removed or can be retained by the client for use as mulch around the garden.
We have a respect for height and work with the latest, up to date, fully LOLERED work positioning equipment to ensure our safety at all times!